(780) 468-3161

REFUND POLICY

All Open Jump Sessions

  • Non-refundable at time of purchase at LaunchPad Trampoline Park location.
  • More than 24 hours notice before jump time – credit to LaunchPad account available for full cost o­­f on-line purchase.
  • Less than 24 hours notice before jump time – no credit or refund available for on-line purchase.

Group Events

  • 50% deposit due at time of party booking.
  • Deposits are non-refundable
  • If you do need to cancel the group event, we will work with you to find another date and time that will work best for you a month before the date of original party. Your original deposit will be applied towards your re-scheduled event.

Birthday Parties

  • 50% deposit due at time of party booking.
  • Deposits are non-refundable
  • If you do need to cancel the party, we will work with you to find another date and time that will work best for you one month prior to the date of your party, anything that is less than that the deposit will be forfeited. Your original deposit will be applied towards your re-scheduled party.

LaunchPad Trampoline Park will not refund any deposit received. We will make every effort to reschedule your event to the next available date of your choice.

If LaunchPad does close due for any reason, you will be notified by the manager prior to your scheduled start time. If you are unsure if the Facility will be open please give us a call.

     

Did You Know?

LaunchPad has 2 basketball hoops.