(780) 468-3161

FAQ

1. When are you open?

Currently, we are open Monday-Thursday 12:00PM-9:30PM, Friday-Saturday 10:00AM-10:30PM, and 11:30AM-5:30PM on Sundays! Please refer to the homepage for details on holiday variations!

2. How much does it cost?

Please visit THIS section of the website to find our prices and deals!

3. Who can fill out the waiver?

If you are over 18 years old, you can fill a waiver out for yourself. If you are under 18, your LEGAL GUARDIAN OR PARENT must fill it out for you. No grandparents, aunts, uncles, friends or someone else's parent can sign on your behalf. No exceptions! We make it easily accessible by providing the e-waiver available on our website.

4. How can I book a birthday party, jump time, or a table at LaunchPad?

You can book these by emailing party@launchpadtrampoline.com, calling us at 780-468-3161, or do it online! It is recommended to buy your tickets online if possible. When school is out, we can be busy and there can be a considerable wait time for walk-ins. We do allow walk-ins as well, but we have a strict capacity level that we have to abide by for safety reasons. If we are at capacity the wait time could be long.

5. When is it busiest?

Holidays, Evenings, Saturdays and Sundays are the busiest. It is recommended to buy your tickets online during those times. The slower times are before 6pm on weekdays.

6. Is there an MINIMUM AGE to participate at LaunchPad?

We let the parent/legal guardian make that decision. Depending on the time of day, there may be more smaller jumpers than older jumpers. You are welcome to come take a look at the whole facility before purchasing any jump times! We offer unlimited jumping for Mini Launchers (jumpers aged 2-5) as well!

7. When did LaunchPad Trampoline Park Open?

We have been open since Nov. 11, 2013!

8. How can I get a JOB at LaunchPad Trampoline Park?

Send an email with our application attached and we will follow up with you shortly. Please email it to jobs@launchpadtrampoline.com

9. What is appropriate dress?

We advise you to be comfortable, so whatever you would wear while you exercise. We advise that you do not wear socks on the trampolines as that can hinder your control on the trampolines. You jump barefoot. And yes, we sanitize the trampolines and pads every single morning before we open!

10. I am a MEDIA CONTACT and would l like to interview / write about LaunchPad.

For all media inquiries, please contact us by email. You can reach us at info@launchpadtrampoline.com

 

 

    

Did You Know?

LaunchPad has a fidget ladder.