Privacy Policy

Effective Date: January 1, 2025

Launchpad Trampoline Park ("Launchpad," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website launchpadtrampoline.com or interact with us in person at our facilities located in Birmingham, Alabama.

Please read this policy carefully. By using our website or services, you agree to the collection and use of information as described here.

1. Information We Collect

Information You Provide

  • Contact information — name, email address, phone number — when you submit a contact or inquiry form.
  • Booking and event details — party packages, group sizes, event dates — when you reserve a party or event.
  • Waiver information — name, date of birth, emergency contact, and digital signature — required before participating in activities at our parks.
  • Job application information — name, contact details, and work history — when you apply for a position.

Information Collected Automatically

  • Usage data — pages visited, time spent on pages, referring URLs, and browser type — collected through cookies and similar technologies.
  • Analytics data — we use Google Analytics (including Google Tag Manager) to understand how visitors use our site. Google Analytics collects anonymized data such as IP address and browsing behavior.

2. How We Use Your Information

We use the information we collect to:

  • Process reservations, bookings, and event inquiries.
  • Maintain required liability waivers on file.
  • Respond to your questions and communications.
  • Send promotional offers, news, and updates (you may opt out at any time).
  • Improve our website and services through analytics.
  • Comply with legal obligations and enforce our policies.

3. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. These include:

  • Essential cookies — necessary for the site to function properly.
  • Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics).

You can control or disable cookies through your browser settings. Note that disabling cookies may affect some site functionality.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers — trusted vendors who help us operate our website and services (e.g., email, booking software), bound by confidentiality agreements.
  • Legal authorities — when required by law, court order, or to protect the rights and safety of our guests, staff, or the public.
  • Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

5. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. Waiver information for minors is collected with the consent of a parent or legal guardian. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete it.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party sites (such as Google Maps or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Your Choices

  • Marketing communications — you may opt out of promotional emails by clicking "unsubscribe" in any email we send.
  • Access and correction — you may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us:

South Location

West Location